We’d like to make your conference experience as enjoyable as possible. If you still have questions after reviewing the information below, please contact Optum Forum Program Headquarters.
REGISTRATION AND CANCELLATION QUESTIONS
DOES THE REGISTRATION FEE INCLUDE TRANSPORTATION?
You are responsible for arranging your own transportation to and from the Gaylord National. In order to fully participate in Optum Forum 2017, please review the agenda page and plan your air travel accordingly.CLOSE
WHAT TYPES OF PAYMENTS ARE ACCEPTED FOR THE CONFERENCE FEE?
We accept check or credit cards, including American Express, Discover Card, MasterCard and Visa. Check payments are due within 10 business days of registering. If we do not receive your check by July 24, 2017, your registration will be cancelled.CLOSE
IS MY RESERVATION TRANSFERABLE?
You are welcome to send a substitute attendee at no charge with written notification to the Optum Forum Program Headquarters no later than July 15, 2017.CLOSE
WHAT IF I HAVE TO CANCEL?
We understand your plans may change. In the event you must cancel your registration, our cancellation policy is as follows:
Cancellations received by June 1, 2017, via email, will be charged a processing fee of $100. Cancellations received between June 2 and July 1, 2017, via email, will be charged 50 percent of the registration fee. Confirmed registrants who cancel after July 1, 2017, or do not attend will be charged the full amount.
You are welcome to send a substitute attendee at no charge with written notification no later than July 15, 2017. To cancel your conference registration or request a substitute, please submit your written request to the Optum Forum Program Headquarters.
WHAT IS THE HOTEL CANCELLATION POLICY?
In order to avoid a charge of one night's room and tax, it is necessary to advise Optum Program Headquarters of any amendment or cancellation at least five (5) business days prior to your check-in date.CLOSE
HOTEL AND TRAVEL QUESTIONS
IS THERE A DISCOUNTED RATE AT THE HOST HOTEL?
A discounted room block has been arranged at the Gaylord National Resort & Convention Center for Optum Forum attendees. Rate: $229.00/night + taxes, plus an $18 daily resort fee. The deadline for registering with the discounted rate is July 5, 2017.CLOSE
HOW DO I RESERVE A HOTEL ROOM?
You will be prompted to register for your hotel accommodations during the online registration process. Do not contact the Gaylord National directly.
To reserve a hotel room, navigate to the “Hotel Accommodations” section of the registration form. Select “yes, I would like to book a room," enter your full name and indicate your check-in and check-out dates. If necessary, please provide any special requests or accommodations you may require.
Please note that all reservations must be guaranteed by a major credit card. This group rate is available three days before and three days after the main program dates, pending availability.CLOSE
WILL I RECEIVE A HOTEL ROOM CONFIRMATION?
Hotel confirmation numbers will be sent via email approximately 7–10 business days prior to the start of the conference.CLOSE
WHAT IS THE CLOSEST AIRPORT?
IS GROUND TRANSPORTATION PROVIDED?
Travel and airport transportation costs associated with your stay are at your own expense.
The average rate for a taxi ride from Reagan National Airport to the Gaylord National is $25.00 one way, not including tip, $70.00 from Dulles International Airport and $100.00 from Baltimore International Airport.
- Reagan National Airport (DCA)
- Dulles International Airport (IAD)
- Baltimore International Airport (BWI)
For your convenience, the car rental companies below provide service in the greater Washington, DC area.
- Alamo: 1-800-327–9633
- Avis: 1-800-331–1212
- Budget: 1-800-527–7000
- Dollar: 1-800-800–4000
- Enterprise: 1-855-266–9289
- Hertz: 1-800-704–4473
- National: 1-800-445–5664
WHAT ARE THE DIRECTIONS TO THE HOTEL?CLOSE
WHAT KIND OF WEATHER IS EXPECTED?
The average temperature for July and August is in the mid-80s, with highs ranging in the high-80s and lows ranging in the low-70s.CLOSE
HOW SHOULD I DRESS?
- Attire for Optum Forum 2017 events is business casual.
- Attire for the evening networking events is casual. Jeans are acceptable.
WHO DO I NEED TO CONTACT IF I HAVE SPECIFIC DIETARY NEEDS OR FOOD ALLERGIES?
Please note any dietary needs or food allergies on your registration form in the space provided. If you need further assistance, please contact the Optum Forum Program Headquarters.
WHAT IS THE OPTUM FORUM 2017 HASHTAG?
HOW WILL I GAIN ACCESS TO THE VARIOUS EVENTS, KEYNOTES AND BREAKOUTS?
Your conference badge and nametag will serve as your ticket and provide you access to the events you are registered to attend. You must wear your badge at all times.CLOSE
WHAT IF I LOSE MY BADGE?
If you lose your badge, you will need to go the registration desk and will be provided a new conference badge. You will be charged $100 for the replacement badge.CLOSE
STILL HAVE QUESTIONS?
A member of our events team will be happy to assist you. Please contact the Optum Forum Program Headquarters.
Excellent conference, see you next year!– Optum Forum 2016 attendee