We'd like to make your Optum Forum experience as enjoyable as possible. If you still have questions after reviewing the information below, please contact us.
REGISTRATION AND CANCELLATION QUESTIONS
Does the registration fee include air transportation?Text
You are responsible for arranging your own air travel. To fully participate in Optum Forum 2018, please review the agenda page and plan your air travel accordingly.CLOSE
What types of payments are accepted for the conference fee?Text
We accept check or credit cards, including American Express, Discover Card, Mastercard and Visa. Check payments are due within 10 business days of registering. If we do not receive your check by July 24, 2018, your registration will be cancelled.CLOSE
Is my reservation transferable?Text
You are welcome to send a substitute attendee at no charge with written notification no later than July 15, 2018.CLOSE
What if I have to cancel?Text
We understand your plans may change. In the event you must cancel your registration, our cancellation policy is as follows:
Cancellations received via email by June 1, 2018, will be charged a processing fee of $100. Cancellations received via email between June 2 and July 1, 2018, will be charged 50 percent of the registration fee. Confirmed registrants who cancel after July 1, 2018, or do not attend will be charged the full amount.
You are welcome to send a substitute attendee at no charge with written notification no later than July 15, 2018. To cancel your conference registration or request a substitute, please submit your written request to:
What is the hotel cancellation policy?Text
Do not contact the hotel directly. All reservations must be guaranteed by a major credit card. To avoid a charge of one night's room and tax, you must advise OptumForum@jnrreg.com of any amendment or cancellation 72 hours prior to the day of arrival.CLOSE
HOTEL AND TRAVEL QUESTIONS
Is there a discounted rate at the host hotel?Text
A discounted room block has been arranged at the ARIA Resort & Casino for Optum Forum attendees. Rate: $179.00/night + taxes, plus a $32 daily resort fee. The deadline for registering with the discounted rate is July 5, 2018.CLOSE
How do I reserve a hotel room?Text
You will be prompted to register for your hotel accommodations during the online registration process. Do not contact the ARIA Resort & Casino directly.
To reserve a hotel room, navigate to the “Hotel Accommodations” section of the registration form. Select “yes, I would like to book a room," enter your full name and indicate your check-in and check-out dates. If necessary, please provide any special requests or accommodations you require.
Please note: All reservations must be guaranteed by a major credit card. This group rate is available three days before and three days after the main program dates, pending availability.CLOSE
Will I receive a hotel room confirmation?Text
Hotel confirmation numbers will be sent via email approximately 7–10 business days prior to the start of the conference.CLOSE
What is the closest airport?Text
The nearest airport is McCarran International Airport (LAS).CLOSE
Is ground transportation provided?Text
Travel and airport transportation costs associated with your stay are at your own expense.
The average rate for a taxi ride from McCarran International Airport (LAS) to the ARIA Resort & Casino is $17 one-way, not including tip.
Shuttle service is available to and from the airport. The average cost per person one-way is $7. Please contact the shuttle companies directly for more information.
For your convenience, the car rental companies below provide service in the Las Vegas area.
- Advantage Rent a Car — 1-800-777-9377, advantage.com
- Alamo — 1-800-GOALAMO, alamo.com
- Avis — 1-800-331-1212, avis.com
- Budget — 1-800-922-2899, budget.com
- Dollar — 1-800-800-4000, dollar.com
- E-Z Rent-a-Car — 1-800-277-5171, e-zrentacar.com
- Enterprise — 1-800-RENTACAR, enterprise.com
- Hertz — 1-800-654-3131, hertz.com
- National — 1-800-CAR-RENT, nationalcar.com
- Payless Car Rental — 1-800-729-5377, paylesscar.com
- Thrifty — 1-800-367-2277, thrifty.com
- Zipcar — 1-866-4ZIPCAR, zipcar.com
Where can I park at the hotel?Text
Find detailed parking information for ARIA Resort & Casino here.CLOSE
What kind of weather is expected?Text
The average temperature in Las Vegas the first week of August is 91 degrees. It will be hot outside, but remember, the hotel will be air conditioned, so be sure to pack a light sweater or jacket for your time spent indoors.CLOSE
How should I dress?Text
- Attire for Optum Forum 2018 events is business casual.
- Attire for the evening networking events is casual — jeans are acceptable.
Who should I contact if I have specific dietary needs or food allergies?Text
Please note any dietary needs or food allergies on your registration form in the space provided. If you need further assistance, please contact us.
What is the Optum Forum 2018 hashtag?Text
How will I gain access to the various events, keynotes and breakouts?Text
Your conference badge and nametag will serve as your ticket and provide you access to the events you are registered to attend. You must wear your badge at all times.CLOSE
What if I lose my badge?Text
If you lose your badge, please go the registration desk, where you will be provided a new conference badge. You will be charged $100 for the replacement badge.CLOSE
Still have questions?Text
A member of our events team will be happy to assist you. Please contact us.
I was impressed with the breadth of topics covered and educational track opportunities. Great experience!– 2017 Optum Forum attendee